No worries—if your gamehouse+ benefits aren’t showing up, here’s how to get things back on track:

✅ Step 1: Check your Google account

Make sure you're logged into the same Google account you used to start your GameHouse subscription.

To verify:

  1. Open the Google Play Store

  2. Tap your profile icon (top right)

  3. Tap Payments & subscriptions > Subscriptions

  4. Check that the GameHouse subscription is listed there

If it's not listed, you may be signed into the wrong Google account. Try switching to the correct one.

🔄 Step 2: Restore your subscription

Open the game where you originally started your subscription and:

  • Tap the menu or settings button

  • Choose Restore Purchase

(Need a hint? The game name is listed in your Play Store Subscriptions tab.)

📲 Step 3: Reinstall the gamehouse+ app

If you're still not seeing your benefits:

  • Uninstall and reinstall the gamehouse+ app and log in - ensure your subscription shows as active there.
    (or install it if you don’t already have it: https://go.onelink.me/sXsh)

After reinstalling, open the game and restore your subscription again from the settings menu.

🔁 Step 4: Force close and restart the game

  1. Open your device’s Settings app

  2. Tap Apps or Apps & Notifications

  3. Find and tap the game

  4. Tap Force Stop

  5. Reopen the game

Your VIP member benefits should now be active! 💙
Still having trouble? Contact us directly from within the app—we’re happy to help.