Why is my progress gone?

Don’t panic—we’ll help you figure it out! The solution depends on the type of game you’re playing:📱 Most full gamesThese save progress only...

Fixing crashes, freezes, and startup issues in iOS games

If your game on iOS is crashing, freezing, or not starting, follow the steps below to troubleshoot and resolve the issue. Step 1: Restart Yo...

My game runs slowly or freezes temporarily (iOS)

If your game is running slowly or freezing temporarily, the issue may stem from your device's hardware or software settings. Follow these st...

My game does not install or update (iOS)

Try the steps below if you can’t download our games from the Apple App Store or if your download and app updates get stuck and won't finish....

Advertisements (ads) are not loading

If you're experiencing issues with advertisements not loading in your games, it can affect your ability to earn rewards or access certain fe...

I want to report an offensive advertisement

If certain ad content is offensive or you feel that we need to be made aware of it, please do let us know! While we keep a close eye on...

I have no sound in my game (iOS)

If you’re experiencing issues with sound not playing in your game, try the following steps to resolve the problem.Step 1: Check Your Device ...