How do I restore my subscription?

Restoring your subscription ensures you regain access to all the benefits and features it provides. If you're unsure through which game/app ...

How do I restore my game purchase?

If you’ve previously purchased a game but no longer have access to it or you're currently seeing ads, you can restore your purchase to regai...

My mobile subscription is not recognized and I'm still seeing ads in games (Android)

If your Android subscription is active but you're not receiving its benefits — such as being prompted to purchase games, subscribe again, mi...

My mobile subscription is not recognized and I'm still seeing ads in games (iOS)

If your iOS subscription is active but you're not receiving its benefits — such as being prompted to purchase games, subscribe again, missin...

My purchased game does not unlock (Android)

If your purchased game isn't unlocking, try these steps in order to resolve the issue:Step 1: Check Your Internet ConnectionEnsure you have ...

My purchased game does not unlock (iOS)

If your purchased game isn't unlocking, try these steps in order to resolve the issue:Step 1: Check Your Internet ConnectionEnsure you have ...