If your game progress is no longer appearing then don't worry: it should be possible to restore it, especially if you connected the game to Facebook. 😊

Please go through below steps to see if that helps.

First, ensure you are still connected to Facebook in the game:

• Open "Settings" in the game by tapping the cog wheel (⚙️)
• If you see the option "Log out", you are connected
• If you see the option "Connect", tap it and follow the steps to connect your Facebook
• Once you see the option "Log out", check if your progress is restored.

If your progress is still not visible, the progress might have been saved under a different Facebook account or the wrong progress was selected.

Did you get the option to choose between the progress on your device or in the cloud and choose “device”? Let us know by tapping “Contact us” in the top right.

If you suspect the progress might have been saved under a different, second Facebook account then please try the following:

• Open Facebook.com in a browser on your device
• Log out with the current account
• Log in with the other Facebook account
• Restart the game and reconnect to Facebook

If your progress is still missing, please let us know.